FAQs


WHAT COTTON DOES KNICKER LUXE USE?

Our knickers are made using a premium lightweight Pima cotton fabric with spandex. Pima is an extra long staple cotton yarn that offers a superior soft handle and comfort like no other. We love it because it wears like a second skin!

HOW DO I CHOOSE MY SIZE?

In our search for a true fit, we have developed our Knicker Luxe brand size guide. Please refer to our size guide upon choosing your knicker.

HOW WILL MY KNICKERS BE PACKAGED?

Orders for a single pair of knickers will come packaged in our scented linen knicker bag.

Purchase 2 or 3 pairs and your order will be packaged in our signature gift box bearing our signature fragrance.

Order 4 or more knickers, and you can choose to have your additional knickers in either our linen bag OR gift box, the choice is yours. Simply select your preference at checkout. 

HOW WILL MY TOPS BE PACKAGED?

Bralettes, tees and camisoles are individually packaged in luxe cotton fabric bags.

CAN I MAKE CHANGES TO MY ORDER?

Knicker Luxe works quickly to fulfil your order. Once an order has been placed we are unable to accommodate any amendments. Please double check your items at check out.

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

Knicker Luxe accepts payments via a PayPal checkout where you can pay with your credit card (Visa or Mastercard) or your PayPal account. 

DOES KNICKER LUXE HAVE A RETAIL STORE?

Not at present. Our knickers are currently only available through our online store and in select boutiques in North America. Please contact us for more information.